Account Deletion

At the current stage, the User's account in the Cordis application is formed on the basis of data contained in the existing corporate information system of CORDIS Medical Assistance LLP and is not created independently by the User through the Application.

Independent account deletion through the mobile application is not provided at the current stage.

How to request account and data deletion

To request deletion of the account and related personal data, the User may use one of the following methods:

— through the Account Management → Request account and data deletion section in the Application

— by contacting their employer, who provides the User's access to the Application

— by contacting the Company's support service using the contact details below

What happens after a request

After receiving and confirming the request, the Company reviews it and, within the time limits established by the legislation of the Republic of Kazakhstan, deletes or anonymizes the User's personal data.

Certain information may be retained after account deletion if required by the legislation of the Republic of Kazakhstan or necessary for the performance of contractual obligations (including obligations under a VHI agreement), for the periods established for the relevant categories of information.

Account deletion may result in termination of the User's access to the Application and its functions.

Contacts for deletion requests

CORDIS Medical Assistance LLP

Email: cordis.dev.kz@gmail.com

Call center: 5550